Is your organisation ready for a crisis?

Continuity Matters helps Australian organisations prepare for disruptions like cyber incidents, fires, floods and supply chain failures so that when something goes wrong, you know exactly what to do.

 
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How will your organisation respond to a disaster?

Most organisations don't find out whether their plans work until they need them. By then, it's too late to fix the gaps.

We work with organisations before a crisis hits, building the plans, the governance and the capability to respond quickly and recover well. Whether you're starting from scratch, updating existing plans, or working towards full APRA CPS 230 compliance, we can help.

 

We can help you do this in three simple steps:

 
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step one
Establish what’s important to your organisation

Before you can plan for a disruption, you need to know what matters most. We run a Business Impact Analysis (BIA) to identify your Prioritised Activities (the activities in your organisation that are most time-critical) and the resources they depend on. This becomes the foundation of everything that follows.

 
 
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step two
Plan how you’ll recover

Once your priorities are clear, we develop the plans and procedures your staff will need to restore your time-critical activities after a disruption. Plans are written to be used under pressure, not to sit in a drawer.

 
 
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step three
Exercise before it matters

A plan that hasn't been exercised is a guess. We facilitate exercises that simulate a real crisis, exposing gaps in your plans and building your leadership team's confidence to manage under pressure. APRA-regulated entities are required to exercise annually; we recommend all organisations do the same.

Regulated by APRA?

If your organisation is subject to APRA's CPS 230 (Operational Risk Management), you have specific obligations around Critical Operations, recovery time objectives, and third-party risk management. We help regulated entities meet these requirements, from initial gap assessment through to full compliance.

What our customers say

“The team at Continuity Matters were great! The feedback we received following the crisis management exercise was an important part of the improvement process.”

Independent State Government Agency

“I really enjoyed the exercise - in particular, the support and encouragement in applying the contents of the BCP to the scenarios.”

Not for profit organisation

“Thanks for all your help with our BIAs this year, I really enjoyed working with you and look forward continuing the resilience journey with Continuity Matters in the future.”

Victorian State Government Agency

“We are very thankful for the assistance from your team – it has really set us on a good path with our BCP work.”

Specialist Insurance company

“It has been a privilege to collaborate with you and your team over the years. The work we’ve accomplished together has been amazing.”

Health Insurance company

Not sure where to start?

Download our free eight-page business continuity planning guide, a plain-language introduction to BIA, recovery strategies, and exercising for Australian organisations.

 

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APRA regulations for the financial services sector

If your company is an Authorised Deposit Taking Institution, General Insurer, Superannuation company, Life Insurer or Friendly Society and regulated by the Australian Prudential Regulation Authority (APRA) - you are subject to a number of Prudential Standards. Here’s an explainer of the standards that address risk management, resilience and recovery. We’ve also listed the relevant ASIC and ASX rules for the financial services sector and for listed companies.